This Shipping Policy is for AAI Wholesale and outlines the terms and conditions of shipping, delivery, and related matters.

SHIPPING COVERAGE

AAI Wholesale LLC ships to all states within the United States, excluding P.O. boxes. International shipping is not currently available.

SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

  • Standard (5-8 Business Days): Free
  • Priority Mail (2-4 Business Days): Free
  • Express (2 Business Days): Free

ORDER CUT-OFF TIME

Orders placed before 3:00 PM (GMT-5) on business days will begin processing the same day. Orders placed after this time, on weekends, or on public holidays will begin processing on the next business day.

PROCESSING TIME

Orders are processed within 2 business day(s), excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

CANCELLATIONS

After an order is submitted, processing begins immediately, and the order cannot be canceled. If you have questions about canceling an order, please contact us at support@aaiwholesale.com.

RETURNS

Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in their original condition. Some items, such as items on sale, may be ineligible for returns. For more details, visit Return Policy.

DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

DAMAGED ORDERS

AAI Wholesale LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

SHIPPING RESTRICTIONS

  • Orders cannot be shipped to P.O. boxes.
  • Certain items may be restricted for air transportation in accordance with TSA (Transportation Security Administration) regulations. Unauthorized items for air shipment may require a different shipping method, which will be communicated to the customer if applicable.

For any questions or concerns regarding shipping, please contact us:

Company Name: AAI Wholesale LLC
Company Registration Number: 7596141
Company Address: 5142 Walnut Ln, Kunkletown, Pennsylvania, 18058, United States
Phone: (855) 624-2240
E-Mail: support@aaiwholesale.com
Customer Support: Responding within 24 Business Hours